Challenging times for Human Resources

A survey carried out this month by the CCMI network, for the Irish Hospitality sector, explored how HR directors felt about their roles. Nearly 90% thought that the role of HR is becoming increasingly complex; while 63% reported that they do not have an appropriate level of recognition and influence.

It’s highly probable that similar statistics would apply in other sectors. Not only is HR facing ever more complex challenges but its efforts are under-appreciated, under-valued and under-resourced.

One of the reasons for this is failure to link what HR does to the critical business drivers and strategic priorities. And one of the ways to help bridge that gap is for HR to engage with the executive team and the board to establish robust approaches to creating a coaching culture. In a coaching culture, the links between business priorities and employee behaviour and engagement are much clearer and more consistent. The role of HR becomes less policing and procedural and more about releasing the ability of talent within the organisation to innovate and respond rapidly and flexibly to change.

If you would like to learn more about how to develop and implement strategies for creating a coaching culture, there are a number of resources here on the website or you can enquire about running an in-house Coaching Culture course for you.

©️David Clutterbuck, 2026

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