Mature coaches coach very differently to their less mature colleagues. It’s not just that they are less concerned with following process, it is that they attend very differently. At a base level of maturity, coaches see the client, the problem and the solution. It’s a very linear perspective, but it works (up to a point) with simple performance or skills issues. Gradually, they learn to pay attention to the client’s internal systems – what’s going on within them that is supporting or hindering the outcomes the want to achieve. Some coaches evolve to attend additionally to the client’s immediate systems – their family, boss, peers and direct reports etc – and the relationship between the client and each of these. This is what’s typically described as systemic coaching.
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