Experiment Register

An Experiment Register is a document that allows an individual or team to take a planned approach to continuous change. The register consists of the following seven elements: The number of experiments at one time depends on capacity to attend to them. When addressing the same issue or opportunity with different experiments, you may choose (more…)

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Retro-engineered learning

The principles of retro-engineered learning are simple. The facilitator or team coach helps the old hand explain the history of the team, in terms of its original and evolving purpose, the key decisions and choices that had to be made, and the thinking behind those decisions and choices. And so on until the present day. (more…)

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Stretch-Exploit-Coast Concept

The concept of stretch-exploit-coast (for North Americans, Coast = Freewheel) is a simple but highly effective way of assessing what someone’s current job gives them. When we start a new role, we are usually in high “positive stretch” mode – there is a lot to learn, and we relish the excitement and challenge. (“Negative stretch” (more…)

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Purpose – Goals – Tasks

Teamwork is much easier to coordinate when everyone is clear about the three levels of Purpose, Goals and Tasks. Purpose acts as a compass, proving a broad general direction for the team’s work. Goals are like waypoints on the journey — achievements that take the team towards delivering its purpose. Tasks are the steps taken (more…)

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Feedback tools – STAR-A & SBI

Giving feedback is a key skill in coaching, mentoring and leadership. Not surprisingly, there are several models for how to do this. Among them: STAR-A stands for: Situation/Task – Clarify the situation or task – what should have happened. A: Action – Give details about what you or another person did R: Result – Describe...

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