Working with ethical dilemmas

Many of the issues that coaches and mentors encounter can be classified as ethical dilemmas. These occur when a person either feels that they are being asked to do things that are against their moral values, or when they have a conflict between two or more of their own values. An example of the former...

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When to refer a coachee or mentee for professional counselling or therapy

Suggesting to someone else that they need counselling takes courage. As a coach or mentor, you will in most cases not be a qualified therapist – and even if you were, there are potential conflicts of role between mentoring/coaching and therapy. The two key questions here are: What to watch out for Signs that the...

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Helping your coachee develop resilience

In challenging working environments, resilience is increasingly an essential competence. People, who are resilient, are better able to cope with unexpected change, with setbacks and disappointments, with high stress environments and with periods of excessive workload. The signs of low resilience are generally easy to spot. They include inability to make decisions, frequent minor physical...

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How to recognise and help a coachee/ mentee manage loneliness

It’s a common misconception that loneliness is about isolation from or lack of contact with other people. In reality, people differ greatly in how they respond to being on their own. Loneliness is a feeling of being socially isolated that can and often does occur even when someone is surrounded by and has frequent contact...

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Team coaching virtual teams

Virtual teams have a number of differences compared with co-located teams. On the plus side, their geographical dispersion means that they can draw upon a wider and more diverse pool of talent. It is also easier to maintain 24-hour oversight of issues, if people are in multiple time zones. There is also some evidence that...

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Control or let go

People often struggle to get the right balance between doing things themselves and delegating to others. Here are some simple questions to manage the conversation about this: For each answer, ask also: A useful analogy lies in Spring cleaning. Imagine you have a whole week to de-clutter your home. Starting with any room and working...

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Having a good talk with myself

Walking down the street 25 years ago, the sight of someone talking to themselves would probably make you want to cross the road to avoid them. Nowadays, it is nothing strange – we assume that they are on their mobile phone. But the idea that inner conversations should not be vocalised is a vestige of...

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What if the coachee or mentee appears delusional

Although only one person in 500 is receiving treatment for a delusional disorder at any time, the rest of us are much more susceptible to bizarre and irrational beliefs than we like to admit. A recent study asking people about 17 delusional beliefs (for example: Do you ever feel there is a conspiracy against you?...

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