“Stacking” is a term that refers to linking a habit you want to create with one that you already have. For example, if brushing your teeth is a well-established routine, then doing a stretch exercise afterwards becomes an extension of that routine. Washing the toothbrush under a tap becomes a reminder or trigger to stretch.
The Defiance Compass poses three powerful questions, developed by organisational psychologist Dr. Sunita Sah, to help people determine how to act in accordance with their core values and resist pressure from others to conform.

Illusory truth theory describes the phenomenon, by which people gradually accept a statement, which we initially reject, as true, if it is repeated often enough. To economise effort, our brains dampen down our reactions to any stimulus that is repeated, be that physical, intellectual or emotional. The downside of doing so is that we get acclimatised to things that may be harmful, including ideas.

Presence is one of those words that gets used and abused for many purposes. One of the most common is as a synonym for charisma, in the sense of attracting admiration or followership. (This is in itself a corruption – the roots of charisma lie in caring for others.)
In the context of a mature and effective coach or mentor, however, presence is a phenomenon that bridges awareness and connection at three levels.
Read More What does it mean to be present as a coach or mentor?

Whenever a valued executive retires after many years, he or she takes with them a wealth of experience, insight and wisdom. This valuable resource is lost for good.
It doesn’t have to be that way. A planned approach can ensure a significant knowledge transfer.
Daniel Ofman’s Core Qualities model seeks to explain how people react to each other in terms of the ways in which they demonstrate tendencies towards core qualities – natural ways of thinking and behaving that are innate to the person (not learned behaviours). They can be viewed as characteristics that are part of a person’s...

Feedback loops are an intrinsic part of all but the simplest systems. They inform how we respond to stimuli by adjusting behaviour. They can be reinforcing or balancing. Reinforcing feedback loops confirm what we already know or do and typically result in our continuing as before. Balancing feedback loops tell us when an action has...

Both individuals and teams often find it hard to focus on the future. We are just too busy in the present. What we need is constant nudges and reminders – a bit like checking the map and looking to the horizon to check we are going in the right direction. A simple technique that helps...
Psychometrics and other forms of diagnostic, such as 360-degree feedback, can be very helpful in getting to know a coachee and ‘what makes them tick’. But they take time, often require lengthy analysis and can become somewhat mechanical processes that miss the richness and complexity of ‘who is this person and how do they connect...
Read More Getting to know a coachee: Clutterbuck’s 13 questions
The following questions aim to help teams and team members understand how energy ebbs and flows within and between them. The answers provide the basis for a dialogue on how to work with and enhance team energy, both collectively and individually.