Managing disclosure

Personal disclosure is an important part of an open, trusting relationship. It allows us to build multiple points of connection, in terms of shared experiences, shared values and shared hopes and fears. Overused, it can have the opposite effect — as anyone will testify, if they find themselves on a train or plane sitting next...

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Managing moments of disconnect

Even the most experienced coaches and mentors encounter occasional moments of disconnect – points in the learning conversation when they begin to doubt their ability, are unsure how to move the dialogue forward, or feel that they simply aren’t helping the client as well as they might. When you do have such feelings, don’t feel...

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Managing procrastination

Procrastination is typically a repeating cycle with four stages: Coaches and mentors can help clients break this vicious cycle by firstly helping them to recognise it, then to develop strategies for addressing each stage. When people fail to break the cycle, it is often because they address only part of it – so the process...

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Managing stress

Stress, which affects most people at some point, can be positive or negative. Positive stress makes us alert, focuses our attention, is usually short-lived and can be enjoyable (for example, a fair-ground ride). Negative stress reduces our focus and creates high levels of sustained anxiety. It’s usually easy to recognise the signs of stress. These...

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Managing strong emotions in the coaching/mentoring dialogue

Strong emotions in a mentee or coachee (for example, anger or grief) can induce panic in the coach or mentor – and the instinct to get back to rational discourse. However, experienced coaches and mentors recognise that their role is to help the learner work through strong emotions. Core guidance in such situations includes: It’s...

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Maternity Mentoring or Coaching – which is best for your organisation?

Maternity Coaching   Maternity Mentoring Resource Usually paid, external coaches with professionally qualification Internal mentors — working parents within the business, who have been trained but may or may not be professionally qualified or accredited What do they typically offer? One-to-one coaching and group workshops designed to support employees (and in some instances the wider (more…)

The mentor as confidant

One of the reasons people find a mentor so valuable is that we all need from time to time to open our hearts out to someone we trust. However, research at Duke University reports that the average number of people, who an individual might trust with deep confidences has declined rapidly from three in 1985...

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Mentor as critical friend

A critical friend is a trusted person, who is able to offer critique through open dialogue. The critical friend may say things that colleagues are reluctant to say, ask questions colleagues are reluctant to ask and view situations from different perspectives. For the process to work effectively, the coachee or mentee needs to view and...

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Mentor as networking resource

One of the attractions of a mentor for a mentee is that they have different and sometimes more influential networks. However, experience shows that selecting a mentor primarily for their contacts does not create a healthy basis for learning relationship. Mentors in this situation report feeling “used” and the relationships tend to be very transactional....

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Mentor as role model

The earliest studies of mentoring found that mentees typically used their mentors as role models, although this was rarely a conscious behaviour. And the larger the power distance between mentor and mentee (or protégé), the greater the amount of role modelling that took place. Consciously or unconsciously, the mentee absorbs from their mentor behaviours, ways...

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