Articles, videos, books and webinars from the Clutterbuck CMI knowledge base.
There are lots of models of change, but this one can be particularly helpful when the learner is struggling to work out what to do or keeps experiencing setbacks to their plans. Essentially, Robert Dilts’ model proposes that change occurs at different levels of complexity and that it’s important to work on the appropriate level(s),...
You must be a member to access this content.
Why not sign up to a month's free trial?
One of the most frequent causes of anxiety amongst coaches is whether they are living up to the client’s expectations. Our need to be valued and feel we have done a good job pushes us towards the role of coaching expert – it’s important to us that we exhibit the competence and the confidence we (more…)
Coaching textbooks are full of advice for coaches to develop their skills of empathy. It might seem to make common sense, but this advice doesn’t seem to be based on any credible evidence. In fact, the contrary may be true — empathy may be a dangerous and unhealthy addiction for the coach and an unhelpful...
You must be a member to access this content.
Why not sign up to a month's free trial?
Ethical mentoring is a fairly new term, but it’s likely to be one we are going to hear a lot more of. The concept comes from a recognition that unethical and illegal behaviour in organizations rarely happens because an individual or group of people set out to do wrong. Rather, it starts with small breaches...
You must be a member to access this content.
Why not sign up to a month's free trial?
When a coach / mentor is truly attentive to a client, they listen intently. They do so not just with their ears, but with their eyes and their intuition. Of course, being in that state of high attentiveness continuously isn’t easy – internal and external distractions constantly interrupt our total attention and cause us to (more…)
Levels of meaning are like the layers of an onion: each layer conceals another, deeper, layer of information. Goodman (2002) identifies four levels of meaning that can give structure to exploring an issue in a coaching or mentoring conversation. These are: In using this approach, it’s important to give sufficient time to understanding each layer...
You must be a member to access this content.
Why not sign up to a month's free trial?
Giving and receiving feedback are essential to someone who wants to develop themselves and others it is also a critical element in performance improvement. How we both provide and receive feedback will impact on the overall success and on the outcomes of our mentoring / coaching relationships. But the skills of giving and receiving feedback (more…)
Objectives come in many sizes and varieties. Research evidence shows that whilst objective-orientation is significant in overall leadership performance, the nature of effective objective management changes at different levels, from a focus on task (practical, usually short-term objectives) at lower levels of leadership to one on purpose (achievement of a broad vision) at higher levels....
You must be a member to access this content.
Why not sign up to a month's free trial?
People in all cultures tend to think of themselves as more ethical and more morally virtuous than we actually are. (Even prisoners in goal think they are more ethical than average!) Ethical awareness is increasingly regarded as a core skill of a good leader, but many people reach leadership positions without a strong moral compass....
You must be a member to access this content.
Why not sign up to a month's free trial?
There are a number of techniques and tools coaches and mentors can use to help the coachee/mentee gain commitment to change and accept the circumstances surrounding the need for change. Techniques include the change cascade, the change ballon and the ‘extreme’ techniques. All of these are outlined in Megginson and Clutterbuck’s (2004) text: Techniques for...
You must be a member to access this content.
Why not sign up to a month's free trial?
