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The value of ad-hoc, unexpected learning conversations

One of my fondest memories of my late colleague David Megginson was a day in Kathmandu, where a group of coaches and academics had gathered for a Himalayan trek. The tourists around us tried not to lock eyes with the colourful characters around us, sometimes appearing quite comical in their desire not to engage. David, (more…)

How to coach a client with a closed mind…

Most people have some strong opinions, but these don’t normally prevent them from having rational discourse. However, some people present to coaching with deeply closed mindsets, by virtue of, for example, extreme religious or political views, or adherence to irrational conspiracy theories. What makes them so difficult to coach is their inability to accept the (more…)

The impact of peer mentoring on wellbeing

A recent study* of 150 female university students provides strong evidence for the impact of same gender peer mentoring on mentees’ well-being, both during their studies and after graduation. The students involved, at the University of Amherst in Massachusetts, were in their first two years of study in engineering; the mentors, both male and female, (more…)

How to help a team cope with chaos

Many teams and organizations operate on the boundary between complexity and chaos. Managing the dance between those states can be time consuming, yet without devoting sufficient time to manage this boundary, they default – consciously or unconsciously – to the habit of multiple quick fixes. The more quick fixes they apply, the greater the propensity...

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The reverse Turing test: a challenge for coaches

Alan Turing’s famous test for machine intelligence was whether or not a conversation with the machine was indistinguishable from that with a human. I was introduced to the reverse Turing test by Kiersten Dierhof, one of the most perceptive observers of coaching that I know. It says, basically, that if a human (coach) cannot be...

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Triage your meetings – a pragmatic approach to wasting time at pointless meetings

A Doodle survey of more than 6,500 European professionals and executives in 2019 calculated the cost of unnecessary meeting globally at $591 billion. That’s almost certainly a significant underestimate. On average, the respondents calculated that they spent 13 days a year in pointless meetings. Increased working from home will almost certainly have added to the...

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Are we being too rigid in how we structure team coaching?

This fascinating question arose during a supervision group a few days ago. The stimulus was a cluster of cases, where, for one reason or another, the pause button had been pressed on the team coaching assignment. The coach(es) felt a variety of negative emotions about this, but particularly disappointment and frustration that the “good work”...

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Beyond team coaching – coaching teams of teams

Just as focusing on individual performance doesn’t necessarily lead to improved collective (team) performance, high performing teams don’t necessarily work together to deliver a high performing organization. In his book Team of Teams, retired US general Stanley McChrystal offers a number of examples of how functional silos within organisations or even within departments can undermine (more…)

Coaching teams of teams

There is a severe lack of both empirical research and theoretical models relating to the concept of teams of teams. Google Scholar lists just one publication – an autobiographical account of the concept at work in the theatre of war (McChrystal et al, 2015). So, it is hardly surprising that coaches struggle to know where...

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How to build a high performing group

Teams are a special form of group, where shared purpose and interdependencies replace common purpose and individual activity. The distinction between a group and a team is often blurred. A group may exhibit some of the behaviours associated with teaming, but not all. Groups in the workplace often describe themselves as teams, because they feel...

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