Getting to know a coachee: Clutterbuck’s 13 questions

Psychometrics and other forms of diagnostic, such as 360-degree feedback, can be very helpful in getting to know a coachee and ‘what makes them tick’. But they take time, often require lengthy analysis and can become somewhat mechanical processes that miss the richness and complexity of ‘who is this person and how do they connect...

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The expectation exchange

Friction within teams or between individuals often results from a mismatch of expectations. An expectation change is a simple way to create clarity, from which positive change can emerge. Each person writes down then shares, in respect of each colleague: It requires a certain level of psychological safety to work well. In an environment where...

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Belonginess surveys – how to get under the surface of people’s lived experience at work

When someone feels they belong in an environment, what they sense around them makes them feel at home. This can involve a wide variety of stimuli. Among these are: The visual environment: for example, how spacious or confined it is, the general decor, pictures and objects, how people dress, etc The auditory environment: for example,...

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Helping the coachee or mentee overcome complacency

An implicit assumption within coaching and mentoring is that the coachee or mentee is motivated to change. That isn’t always the case and even when it is, there is a big difference between externally motivated change (doing something because you have to) and internally motivated change (doing something because you want to). Internally or intrinsically...

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What if the coachee says ‘I dont’ know’

There comes a point at least once in a coaching conversation, where the coach feels instinctively that the issue is clear enough to pose a powerful question – one that will really make the coachee think and open up new perspectives. Many times, that is exactly what happens, but occasionally the coachee simply responds with...

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How could you get more out of your mentoring relationship?

Like any other relationship, mentoring can get a bit cosy. The review is your opportunity to influence how the mentoring programme is managed and the support you receive in making mentoring deliver results for you. It addresses questions such as: Do any of the following comments strike a chord? I’m getting all I need from...

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Helping the coachee or mentee pitch an original idea

A common misconception in organisations is that it’s easy to sell a good idea. The reality, as detailed in the book Originals, by Adam Grant, is quite the opposite. Among the misconceptions his and other research identify are that: So when a coachee or mentee complains that their ideas are not being listened to, here...

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