Confidentiality in coaching

The level of confidentiality in coaching depends on who the coach is. Where the coach is an external professional or an internal person from another part of the organisation (ie “out-of-the-line”), the same principles apply generally as with mentoring. Where the coach is a peer in the same team or the coachee’s line manager, the...

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Engaging your team with the coaching process & ensuring they know how to be coached

Sending line managers on courses to learn how to coach doesn’t have a strong track record of working. One of the reasons is that “it takes two to tango” – effective coaching is something you do with other people, not to them. You can engage your team with the coaching process by: Exploring with them...

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How to be an everyday great coach

Being an effective coach to your team (or outside your team) has many proven benefits, in terms of performance, engagement, creativity and retention of colleagues. Three things in particular appear to make an effective everyday coach. These are: Mindset – how your approach your role as a coach Skills – your understanding of coaching behaviours...

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How to support a direct report who has a mentor

When a direct report has a mentor, they will need support and encouragement from their line manager. Practical ways, in which you can help, include: Being generous with the time you allow them to take for meetings with their mentor. You would normally encourage them to attend relevant training programmes. Mentoring provides immediate, just-in-time development...

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Managing non-participants

Because mentors are a scarce resource, it’s inevitable that not everyone can be part of a formal mentoring programme at the same time. So it’s important that people who are not selected remain positive about the programme and about their personal development. Here is an example of how you might communicate to potential mentees at (more…)

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Matching criteria for Mentoring

Mentee Mentor What is your need from mentoring? Help with a technical task Help with a new technical role Help in thinking through and following your career plan Help in developing management capabilities Help settling into or preparing for a new management role What kind of mentoring can you offer? Help with a technical task...

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Matching process

Mentor and mentee matching process The aim of this project is to establish a more reliable set of information, on which matches between mentors and mentees can be made. While a fully automatic process is theoretically possible, it is likely in the great majority of cases that programme managers will want to work with data...

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Selecting mentoring participants

Summary Selecting participants for your programme can be a challenge. Generally you will be guided by what your programme purpose is. If this is a graduate programme you will have your mentee group identified immediately. This will also aid your thinking in who you might want to approach as mentors as some criteria you might...

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Advanced skills training for mentors

Once mentors have some initial experience, they typically want to consolidate and grow their skills. Some of the practical ways programmes meet this need include: There appears to be a direct correlation between this process of continuous development as a mentor and willingness to be a serial mentor. For those, who want to go further...

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