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The most common mistakes in mentoring programmes

Over four decades, I have encountered thousands of mentoring programmes in dozens of countries. Many of them deliver superb results for all their stakeholders. Other fizzle out and leave no lasting legacy. The mentoring programme standards from the EMCC were introduced nearly 20 years ago and have been periodically updated. They provided the basis for...

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Team coaching in pairs: Research from CCMI

The aim of this research was to throw light on an area of coaching that has not been the subject of any significant investigation before. All the major authorities on team coaching recommend that, unless a team is very small, two coaches should support each other. Among the reasons: one can facilitate while the other...

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Why mentoring and coaching programmes need a dedicated manager

Creating a coaching and mentoring culture isn’t easy; sustaining one even harder. Over three decades of observing attempts by organisations, one conclusion stands out. We cannot identify any examples of sustainable success that do not have a dedicated programme management team. Sometimes the team is one manager, supported by a steering group, but when they leave, the chances of sustaining gains made are minimal.

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Getting to the roots of diversity and inclusion

Over the decades, I have developed dozens of models and frameworks. One I am especially proud of is also one of the least well known – the diversity awareness ladder. Created in the early 1990s, it was an attempt to understand the relationship between our internal, silent conversations when we encounter someone different and the spoken or written conversations we have with or about them. The more instinctive and lacking in reflection/ self-awareness that the internal conversation is, the more guarded and politically over-correct the external conversation we will be.

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How to help someone reflect on their future career: using the Ikegai questions

The Japanese concept of Ikegai is based around four questions. In any discussion of career aspirations, starting with these questions is a very practical way of focussing on what’s important.

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What did you learn about yourself this week?

Building the habit of reflection isn’t easy. Yet, some questions can give a much-needed prompt. Ask someone what they earned this week and they can usually remember something. Yet ask what they learned about themselves requires a much deeper level of introspection.

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