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Mentoring and coaching CEOs

A recent article in Harvard Business Review proposes six dimensions that define how CEOs exert influence. All of these also seem highly relevant to other leaders – indeed to anyone, who has a large span of control and authority. For coaches and mentors, the dimensions provide a useful framework for reviewing with leaders how they (more…)

Making reverse mentoring work

Practical guidelines for programmes Reverse mentoring (or mentoring up) is a practical way to enable senior people in organizations to learn from more junior colleagues. There are two main contexts for this: technical and diversity-focused. Technical reverse mentoring emerged in the 1990s as a means of helping executives keep up with technological change, particularly in (more…)

What to do when the mentee has no clear career goals?

It makes mentoring a lot easier, when the mentee knows exactly where they want to go in their career. The trouble is, many mentees – particularly those in the early stages of their careers – have only a general sense of direction (if that). They may see many different possibilities and may or may not...

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Does fear of opening up something you can’t handle hold you back from asking tough questions?

Even very experienced coaches and mentors admit to worrying that sometimes they are not taking the conversation deep enough, or giving enough challenge to the coachee or mentee. They feel held back by the concern that they may open up the emotional floodgates on an issue that requires professional therapeutic intervention. The resulting “timid” conversation...

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Helping a coachee or mentee manage uncertainty

Much as humans generally crave certainty, we have to live with constant uncertainty. In organizations, uncertain comes in two kinds: prediction uncertainty and decision uncertainty. Prediction uncertainty comes from operating in a VUCA environment, where we know that “best guesses” may turn out badly wrong, because we don’t have enough information, because of constant change...

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When the coachee or mentee is unhappy with their current job

Everyone has times, when their job just doesn’t seem to give them the same satisfaction. These feelings don’t always last – simple shifts in role or responsibility can make a radical difference, for example – but when ennui sets in, the potential for disengagement and quitting rise. Coaches and mentors can help with thinking through (more…)

Multiplicity theory and team coaching

The concept that humans are composed not of one single self or personality, but of numerous different “selves” that think and behave differently in response to different stimuli, is now well entrenched (Bern, 1964; Rowan, 1990, 1993). Bachkirova (2011) and Lawrence (2018) have explored the implications of multiplicity theory in the context of one-to-one coaching....

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Negotiating the balance of power between the team leader and the team

One of the biggest impediments to team performance occurs when there is a mismatch between the leadership style and behaviours the team needs and those that the leader and the team default to. The word default is appropriate because there is usually an unconscious process of adaptation, which may be driven by: Having a language...

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Taking team or group decisions

The Abilene effect (where a solution is adopted that no-one really favours, but no-one feels sufficiently opposed to, to go against the majority) happens remarkably frequently, even in high performing teams. It is actually quite easy to prevent, with the use of a simple procedure. The starting point is to discuss the question: “What are...

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What if the client worries too much?

Like most human traits, worrying in the normal course of events has benefits, because it raises our awareness of real or potential threats. Compulsive worrying, however, can cause unnecessary stress and have a serious negative effect on performance. At extreme levels, where the person is, for example, unable to make choices or leave the house,...

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