Coach maturity – an emerging concept

Coaching sometimes seems like Keats’s rainbow—the more we try to define it, dissect it, classify it, and demystify it, the more we diminish it and lose its essence. Often coaching literature represents attempts to confine coaching within the partisan wrappings of a particular school, philosophy, or approach. Often the motivation seems to be less about...

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Hope Theory

The power of hope in helping people achieve their goals is remarkable. Research shows that more than half the variance in performance by female athletes is attributable to the quality of hope they exhibit 1. People who have strong reserves of hope tend to be more proactive about their health and are more resilient in (more…)

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Fun at Work Diagnostic

Use this simple diagnostic tool to assess how much fun you have at work. Tick all those that apply with a Yes.  Scoring: For very tick or Yes, count them up:  14 and above:  Your work environment plays to your energies and interests, gives you the support you need and generally feels like a great (more…)

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Seven aspects of trust

This simple reflective guide and tool can be used by teams to reflect on the seven types of trust required in teams. Usually this exercise takes 60 minutes to complete. Purpose: To think about how they will build high quality of trust in the mentoring relationship Process: Introduce the exercise by explaining that one of (more…)

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Team resilience questionnaire

You might find our Planning for Team Resilience blog a useful introduction to building resilience within a team. The Team Resilience Questionnaire provides a practical way to assess team resilience. Use it to establish both an average team score and areas where there is maximum variation in team members’ responses. This will allow you to (more…)

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Goal Alignment Matrix

In general, teams tend to assume a much greater level of goal alignment than is actually the case. High goal alignment happens when everyone is fully agreed about the priorities of what they are trying to achieve and why; and at the same time, fully agreed about how they will go about making the goals (more…)

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Three questions for meaningful team conversations

This simple approach brings focus and depth to team or small group discussions. The three questions are: What makes this issue meaningful for me? This is about giving everyone a chance, individually, to reflect upon and share their experiences, hopes and concerns about the issue. What makes this issue meaningful for us? This is about...

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Five levels of listening:

When a coach / mentor is truly attentive to a client, they listen intently. They do so not just with their ears, but with their eyes and their intuition. Of course, being in that state of high attentiveness continuously isn’t easy – internal and external distractions constantly interrupt our total attention and cause us to (more…)

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Become more creative

Coaches and mentors need creativity skills for two main reasons. Firstly, they need to have effective ways to help the client overcome “stuckness” — to generate new thinking by proffering new ways of looking at problems and opportunities. Secondly, they need to be creative in their approach to the learning conversation, recognising when experimenting with...

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Psychological safety

A study of heart surgery teams moving from open heart to keyhole surgery looked at the factors that most influenced how the teams evolved to achieve the required levels of speed and quality in their operations. Overwhelming, the key factor was psychological safety — the environment, where people in the team, regardless of status or (more…)

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