Matching sponsors and sponsees

The experiences of both sponsors and the people they sponsor suggest that the best matches occur when: © David Clutterbuck...

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How to help a coachee develop stress resilience

Long term work stress is associated with a wide range of health issues, including digestive disorders, cardiovascular disease, mental health problems and chronic headaches. It also has negative effects on productivity, creativity, and employee engagement. Acceptance and commitment therapy (ACT) has been shown to help employees develop stress resilience – an enhanced ability to coper...

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How much coaching should line managers give direct reports

It’s a natural assumption that, the more coaching a line manager gives his or her direct reports, the greater the positive impact on performance and engagement. In reality, however, according to a study by Gartner, there is very little correlation. The study suggests instead that quantity of coaching is much less important than quality. It...

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Coaching with feedforward

As the name suggests, feedforward is different from feedback because it focuses on the future rather than the past. While feedforward may begin with a question such as: “What have you learned about yourself and how you approach your work, which could be of benefit in how you manage future tasks?” …the emphasis is not...

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Better than average effect

How to help a coachee or mentee be “realistic” about their performance The “better-than-average effect” is a phenomenon first explored in the 1960s, when it was discovered that terrible drivers all judged themselves to be better than average and much closer to the expert end of the spectrum than to the poor driver end. Further...

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What to do when the coachee or mentee is overly optimistic or pessimistic

Most of us have a bias towards optimism or pessimism. Within normal ranges, this is quite healthy, but outside of these, it can be a significant problem in terms of relationships with colleagues, decision-making, and career potential. Of course, some jobs demand an element of pessimism — working in finance or compliance requires a focus...

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What makes a great team coach

Great one-to-one coaches possess knowledge, skill, and a set of personal attributes that include compassion, curiosity, courage, and humility. Great team coaches need all of this – and more! The increase in complexity from supporting a learning dialogue with one person to a dialogue amongst a group of people (who may or may not be...

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Being a sponsor

Sponsors play a special part in the retention and development of talent within organisations and professions. A good sponsor takes an active role in helping individuals grow and be recognised. Their responsibilities include: Sponsorship vs. Mentoring Being a sponsor is not the same as being a mentor—in fact, the two roles can be largely incompatible....

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How can I ask better questions

What makes an impactful question? In their early training, coaches are taught a number of questions that have the potential to help clients to think. In practice, these rapidly lose their impact because: A question is only powerful or impactful if it causes the client to step outside of their normal narrative or self-discourse. From...

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Separating out sponsorship and mentoring

Various studies have demonstrated conclusively that mentoring and sponsorship are different, largely incompatible relationships. Attempting to combine them leads to reduced impact in terms of both career and personal developmental outcomes for a number of reasons, including: These problems may be exacerbated in the context of gender, where the power dynamics of the relationship may (more…)