What every HR director should know about coaching and mentoring strategy

Although overall spend on training and development has in many organisations been capped or declined during the recession, coaching and mentoring appear to have at least held their own and actually become a more critical part of the L&D offering. In part, this is because internally resourced coaching and mentoring are cheaper and proven to (more…)

What makes executive coaches feel valued

What makes executive coaches feel valued Considering how much organizations pay for the services of executive coaches, it might be expected that the relationship between them would be a partnership, aimed at providing the best possible support for the client. While in some cases, this is undoubtedly true, a more general picture appears to be...

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Measuring and evaluation of coaching

It is generally true that ‘what gets measured, gets done’, more importantly, measurement helps participants and programme coordinators identify areas for improvement in both process and performance of developmental practice; and acts as a spur to participants to review the learning relationship, with the frequent result that they are re-energised. One of the common outcomes...

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Coach Development Centres

Supporting the development of internal coaches What is a coach development centre? Coach development centres are based on established good practice from assessment centres used to select external executive coaches. They differ from assessment centres in that they: A number of organisations internationally are exploring the concept as a practical means of building an internal...

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Cross cultural coaching

Raising culturally-derived awareness and building culturally-appropriate responsibility Using the Cross-Cultural Kaleidoscope   Abstract Whitmore (2002) defined the essence of good coaching practice as “building awareness and taking responsibility.” A phenomenological approach to a research study conducted as part of an MA in Coaching and Mentoring Practice (Name author, 2009) built on the Whitmore definition through...

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Evaluating coaching assignments

Evaluating coaching assignments   Why evaluate? Evaluation is important because it: When to evaluate What to evaluate You might think that evaluating external coaching is simply a matter of asking the client whether they found it useful and /or of establishing whether a specific performance goal has been achieved. However, it is more complex than...

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How to keep internal coaches engaged and motivated

It’s a common occurrence in organisations, which have invested in building an internal pool of coaches. After two or three years, there is a noticeable drop in enthusiasm and participation and some may even drop out of the programme altogether, usually citing pressure of work as a catch-all excuse. There seem to be several main...

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Training coaches and coachees

Summary The aim of any training course in coaching is to equip participants with the skills they will need to be confident and safe in the role, for the particular level, at which they are expected to operate. For most organizations, it is convenient to categorize training programmes as: Given the small number of people,...

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Training the team in how to be coached

For a line manager to return to a team, having been on a short coaching course, and expect them to embrace the idea of being coached is highly optimistic. The typical reaction of a team is passive resistance, because: Hardly surprising that many, if not most, programmes to turn line managers into coaches have a...

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Building a mentoring capability in a newly-merged multinational company

In a newly-merged multinational organization, there is typically an urgent need to ensure quality and consistency in talent development – even if the strategy is to continue to operate largely as separate entities within the same group. One of the key areas to examine, and one where it is possible to have a large impact...

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