Clean language

Clean Language is a non-directive questioning approach that encourages a different and deeper way of thinking. The term ‘Clean Language’ was developed by David Grove in the early 1980’s, as a way of preserving the client’s experience with minimal interference by the therapist. Clean Language was initially used within the psychotherapy context but it now...

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Coaching and mentoring millennials

Generation gaps aren’t what they were. It used to be a reasonable assumption that each younger generation was simply going through the growing pains of its predecessors; that the experience of an older generation was, by and large, directly relevant to them. Much of mentoring theory is based on this assumption. Yet the evidence has (more…)

Coaching or mentoring: which do you need? (A decision tree)

A coaching or mentoring decision tree can help to identify the appropriate type of developmental approach and method. The first step is to consider the need/issue; this will help in determining the support needed. Aspects to consider include: is the issue one of performance; career development; or personal/ leadership development? If the issue is about...

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Coping with work overload

Everyone feels overwhelmed from time to time. Sometimes it is simply a matter of volume of work. In this case, we can apply tried and tested practices: We can also aim to manage our energy efficiently, apportioning the times when we have most energy to the tasks that fall into the urgent and important quadrant,...

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Developing as a coach

How can I continue to develop as a coach? What to read There’s no shortage of reading material on coaching topics. Many of the leading coaches and writers on coaching produce frequent blogs and articles, which you can access for free. Each of the three main coaching professional bodies (ICF, AC and EMCC) has newsletters...

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Dilts five levels of change

There are lots of models of change, but this one can be particularly helpful when the learner is struggling to work out what to do or keeps experiencing setbacks to their plans. Essentially, Robert Dilts’ model proposes that change occurs at different levels of complexity and that it’s important to work on the appropriate level(s),...

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Do you make yourself vulnerable enough

One of the most frequent causes of anxiety amongst coaches is whether they are living up to the client’s expectations. Our need to be valued and feel we have done a good job pushes us towards the role of coaching expert – it’s important to us that we exhibit the competence and the confidence we (more…)

Empathy versus compassion in coaching and mentoring

Coaching textbooks are full of advice for coaches to develop their skills of empathy. It might seem to make common sense, but this advice doesn’t seem to be based on any credible evidence. In fact, the contrary may be true — empathy may be a dangerous and unhealthy addiction for the coach and an unhelpful...

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Ethical mentoring

Ethical mentoring is a fairly new term, but it’s likely to be one we are going to hear a lot more of. The concept comes from a recognition that unethical and illegal behaviour in organizations rarely happens because an individual or group of people set out to do wrong. Rather, it starts with small breaches...

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Five levels of listening:

When a coach / mentor is truly attentive to a client, they listen intently. They do so not just with their ears, but with their eyes and their intuition. Of course, being in that state of high attentiveness continuously isn’t easy – internal and external distractions constantly interrupt our total attention and cause us to (more…)