Introduction What is a learning conversation? Your expectations “Speaking truth to power” When and how to be open and challenging in learning conversations across power and authority differentials Preparing for mentoring meetings How preparation builds confidence Taking, giving and using critical feedback Skills, attitudes and behaviours Reflecting on the mentoring meeting Extracting and implementing useful...
Coach training courses typically place a lot of emphasis on the skills of creating rapport, as an essential skill of the coaching conversation. But what happens when you get to the natural end of the coaching session and need to make the shift back to normal thinking and behaviour. How do you bring the conversation...
Lack of trust between team members is one of the key dysfunctions that prevents high team performance. Here are three effective ways of helping a team build trust. 1. Becoming Vulnerable Instructions to the team:Becoming vulnerable is a critical component of building enduring trust. Take a few minutes to reflect on your past history and, (more…)
How we think about our role as a manager – what we are there for, what others, particularly above and below us should expect of us – and the expectations we should have of other people have a profound impact on our management style and hence on both our performance and the performance of the...
Common scenarios faced by team coaches Scenario Comments The team leader has a hidden agenda. Hidden agendas are often more transparent than the leader thinks. The primary issues here tend to relate to trust. Useful questions – How can the team coach ensure s/he has an honest conversation with the team leader about his or (more…)
Virtual teams have a number of differences compared with co-located teams. On the plus side, their geographical dispersion means that they can draw upon a wider and more diverse pool of talent. It is also easier to maintain 24-hour oversight of issues, if people are in multiple time zones. There is also some evidence that (more…)
Team coaching is a very demanding activity. It is increasingly the norm that team coaches work in pairs. The benefits of doing so include: In choosing a co-coach, it is helpful to look for someone with complementary skills and personality. You can learn a lot from each other and they will observe things you do (more…)
Techniques – Dilts’ Logical levels Logical levels is a method of helping someone think through more deeply how they relate to the world around them. The theory, which applies to both individuals and groups or teams, has its origins in the work of philosopher Bertrand Russell and anthropologist Gregory Bateson. It was popularised as a...
It’s a common misconception that loneliness is about isolation from or lack of contact with other people. In reality, people differ greatly in how they respond to being on their own. Loneliness is a feeling of being socially isolated that can and often does occur even when someone is surrounded by and has frequent contact...
