Communicating the mentoring programme

What is the best way is to go about communicating the mentoring programme? If you do not have support from an internal communications department to provide guidance and/or do it for you, here is a suggested approach. It is good to think through each of the following areas: Who This will largely depend on the (more…)

Gaining support for mentoring from line managers

Line managers sometimes resist supporting their direct reports’ mentoring. The main reasons for this are: Briefing line managers about the mentoring program is an essential part of program design. Briefings should emphasise the reasons for the program, the expected benefits for the organization, and for the team and the manager himself or herself. To counter (more…)

Gathering support for coaching and mentoring from the HR community

Few HR professionals are actively hostile to coaching and mentoring. But organisations often experience passive resistance, for a number of reasons: An education programme for HR can make a big difference. This should help them to: Some practical ways of supporting HR include: © David Clutterbuck

Evaluating mentoring

Measurement and Review in Mentoring One of the paradoxes of formal mentoring programmes is that the essence of the relationship is its informality – the ability to discuss in private a wide range of issues that will help the mentee cope with and learn from issues s/he encounters, putting aside any power or status differences (more…)

Measurement and evaluation of mentoring

Summary Evaluation is an essential component to bear in mind as you design and set your programme up for success. It will be important both to inform the broader business that your mentoring programme is delivering value and has met its agreed objectives, and to ensure real value is being delivered to your mentors and (more…)

Measuring the effectiveness of mentoring

David Clutterbuck’s seminal study of the dynamics of mentoring relationships is based on an extensive longitudinal study of mentoring pairs, with data gathered from both mentors and mentees. The study, which aimed to explore the effectiveness of developmental mentoring, had four main parts: The pilot study involved non-matched pairs at three points in time. Time (more…)

Linking mentoring and coaching to business processes

Mentoring and coaching both support and are supported by a number of key business processes. In particular: Succession planning Mentoring, especially, assists employees in thinking about their careers and how to align their ambitions with those of the organisation. Senior managers also get to know the capabilities and aspirations of more junior colleagues and are (more…)

Managing a coach panel

While there are lots of good coaches around, there are a lot more, who are mediocre or worse. Few HR functions have the internal competence to assess coach competence, and standard methods of evaluation, such as client feedback, how very low validity – indeed, the level of challenge within a coaching relationship may be inversely (more…)

Matching external coaches and clients

Like any other relationship, in which trust and rapport are important, executive coaching is highly dependent on the chemistry between coach and client. Effective matches take into account: Coach’s experience Clients tend to feel most comfortable with coaches, who they feel understand their world. To what extent is it important to the client that: Observational (more…)

Mentoring programmes v coaching initiatives

The terms mentoring and coaching are frequently used interchangeably – or, from another perspective, confused with each other. The reason is that both are evolving disciplines, with common roots and multiple approaches. The term Mentor derives from the Odyssey, in which Athena, the goddess of wisdom, helps both King Odysseus and his young son, Telemachus (more…)