Team coaching isn’t just for coaches

The expansion of team coaching as a profession has been remarkably rapid.  Yet the future of team coaching lies increasingly not as an additional skill for external professional coaches, but as an essential skill for leaders at all levels in organisations. A significant proportion of people training as team coaches are team leaders, who see (more…)

Does banking make bankers behave badly?

Research that suggests this is more than a hypothetical question comes from a variety of sources. One of the most powerful is the set of studies by Kathleen Vohs, associate professor of marketing at the Carlson School of Management of the University of Minnesota. These studies show that just thinking about money causes people to...

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A true story about experts and statistics

Some 30 years ago as a young management writer, my role model was Peter Drucker. I only met him a few times, the last being in a small group seminar. At one point, in that heavy German accent and with a twinkle in his eye, he told us that one of the benefits of being a management guru was that, if you were stuck for a statistic,...

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What every HR director should know about coaching and mentoring strategy

Although overall spend on training and development has in many organisations been capped or declined during the recession, coaching and mentoring appear to have at least held their own and actually become a more critical part of the L&D offering In part, this is because internally resourced coaching and mentoring are cheaper and proven to (more…)

Does your client want to be different or normal?

“Which is more important to you in building and maintaining your reputation – fitting in or standing out from the crowd?” It’s an unusual question for coaches and mentors to ask, but it can be very helpful in understanding what motivates a client towards or away from different choices. Human beings are typically motivated by...

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The three-way conversation in coaching and mentoring

The three-way conversation between coach, client and the client’s boss, is commonplace in coaching. Sometimes also involving HR, it provides a valuable opportunity to clarify agendas, establish the support needed from the boss, and improve the direct report-boss relationship. Yet in the context of mentoring, this conversation is typically seen as one to be avoided...

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From coach to professional mentor

Why would successful coaches want to join the growing ranks of professional mentors? One of the big distinctions historically between coaching and mentoring has been that coaching is generally paid for, while mentoring is a voluntary activity. As a consequence, professional coaches are expected to have invested in some form of professional accreditation requiring a...

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What to put in place of the 9-box grid?

The 9-box grid is one of the most commonly used yet damaging processes in talent management. There simply isn’t any credible evidence that it identifies talent accurately – and it is likely to lead to increased turnover amongst both those identified as talented and those who are not. So what can you do, if you’ve (more…)

Measuring the impact of team coaching

The pressure to measure the effectiveness of any form of coaching intervention can be intense. Coaches and sponsors both feel driven to demonstrate a high return on investment (RoI). Unfortunately, most of the attempts to measure RoI are not methodologically robust and hence don’t carry much credibility.  In particular, they rely on self-report by clients (more…)